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Emergency Ambulance Dispatch
The Emergency Dispatch protocols are known as the Medical Priority Dispatch System (and in their automated form, as ProQA). These protocols are used throughout the world in 40 countries speaking 18 languages or dialects worldwide. They have long since been recognized as the gold standard in the field.
Improved access to health care
Callers are directed to an appropriate level of care regardless of whether they call a nurse triage center or a publicly-available emergency number (such as 999, 911, or 000).